Speaking Your Mind in 101 Difficult Situations

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Current format, eBook, 2006, Available now.
Current format, eBook, 2006, Available now. Offered in 0 more formats
From telling a boss that a deadline is absurd to appropriately breaking off an engagement or informing a child that one of their friends is not welcome in the home, this straightforward approach illustrates how to prepare for difficult situations by developing listening and assertiveness skills and maintaining the composure…

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