The Manager's Pocket Guide to Dealing With Conflict

The Manager's Pocket Guide to Dealing With Conflict

eBook - 1999
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Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
Publisher: Amherst, Mass. : HRD Press, ©1999.
ISBN: 9781599967523
1599967529
9786611090876
6611090878
0874254809
9780874254808
Characteristics: 1 online resource (iv, 114 pages) : illustrations
Alternative Title: Dealing with conflict

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