Solving Tough Problems

Solving Tough Problems

An Open Way of Talking, Listening, and Creating New Realities

eBook - 2004
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Written in a relaxed, persuasive style, this is not a how-to book, but rather a very personal story of the authors progress from a young expert to an effective facilitator of positive change and conflict resolution.
Publisher: San Francisco : Berrett-Koehler, ©2004.
Edition: 1st ed.
Characteristics: 1 online resource (xii, 149 pages)


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Oct 12, 2013

The author provides many stories of his extensive consultancy experience, but the essence of his formula really only takes about 3 pages to describe completely.
That's not to say the book isn't useful, only that it reads more like a travel guide for TED talks types; lots of exotic locations and big idea meetings, very little in the way of practice. Be honest, open and willing to put aside prejudices and biases - and stop me if you'd heard this before.

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