Service Magic

Service Magic

The Art of Amazing your Customers

eBook - 2003
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Magic tricks that keep customers coming back for more! According to a recent study, one of the top five challenges facing CEOs today is improving customer service. Service Magic presents inventive, fun, and unexpected ways to surprise and delight your customers and maintain their loyalty.
Publisher: [Chicago] : Dearborn Trade Pub., ©2003.
Characteristics: 1 online resource (xiii, 248 pages) : illustrations
Additional Contributors: Bell, Chip R.


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