Up your Service!
Great Ideas : Tools, Tips and Proven Techniques to Lift your Service HighereBook - 2005
Tools, Tips and Proven Techniques to Lift Your Service Higher. Lift Your Service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what?s beyond the extra-mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers?and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
Publisher: Singapore : Ron Kaufman, c2005.
Characteristics: 1 online resource (268 p.) : ill.
Alternative Title: Tools, tips and proven techniques to lift your service higher